Sign Up
In today's wave of refined private domain advertising, more and more marketing teams are turning their focus toDirect channels such as WhatsApp, Telegram, and SMS outbound calls. However, among these channels, an issue that is often ignored but extremely costly is——Complaint risk mobile phone number is not cleaned in advance.
A violation complaint will result in an account ban at the least, and account freezing and delivery termination at the worst, which will directly affect business growth. Especially for areas with extremely high communication compliance requirements such as the United States and Canada, if these areas are not identified in advance,"Minefield numbers" will cause the entire marketing link to collapse.
This article will focus onThe core method of "complaint number identification and filtering" will break down the five practical steps for you, and introduce how to complete this work efficiently with the help of [Digital Planet].
Step 1: UnderstandCore features of “complaint number”
To do a good job of filtering, you must first understand what complaint numbers are and why they are high risk. According to industry experience, numbers classified as complaint risks usually have the following characteristics:
lHistorical reported records: Has been complained or flagged by users on third-party platforms or communication systems.
lFrequently changing operators or abnormal home location: The number may be registered irregularly.
lHang up immediately or reject the call regularly: It has a history of harassment and is highly likely to be actively blocked by users.
lRecords exist in the blacklist shared library: This type of number is often marked as a risk object by different companies.
If the company makes outbound calls via SMS,Still using these numbers in WhatsApp group messages or AI robot push will most likely be marked as spam marketing by the platform, which will eventually lead to the account being blocked.
Step 2: Use an appropriate detection platform for preliminary screening
Manual screening cannot handle tens of thousands of number lists. Enterprises must use a professional number identification platform to completeHigh-risk number detection, filtering, labeling and classificationWait for operations.
Digital Planet platform now supports dockingComplaint History Identification Library, users can upload a complete list of numbers, and the system will automatically identify the following information:
lHave you ever been flagged or complained about?
lIs there any historical harassment record?
lWhether it belongs to the high-frequency complaint segment number
lWhether you have joined the shared ban list pool
The system generates a risk label for each number to facilitate cleaning and strategy adjustment before placement.
Step 3: Configure rule-based filtering logic to ensure unified strategies
One screening alone is not enough to ensure long-term safety. It is recommended that the operation team be established in the digital planet platform"Filter rules" solidify the following filtering logic into daily processes:
lNumber of complaints Numbers ≥ 1 are automatically eliminated
lRejection exists/Mark the blacklisted number as a secondary risk
lNumbers that are not registered on social platforms or have abnormal status are delayed in delivery
lBlacklist numbers cannot be entered into any delivery list
By setting automatic policies, operators no longer need to check each item one by one, greatly improving efficiency and reducing the number of fish that slip through the net.
Step 4: Build risk models by region and industry
Different countries and industries have different sensitivity to complaints, for example:
lUnited States, Canadato phone andWhatsApp group messaging is extremely sensitive, and you may call the police directly after making a complaint
lIndia, IndonesiaAlthough the complaint mechanism is loose, it is easier for users to block or report
lFinance, medical and education industriesNaturally, it belongs to a high-profile industry and is more sensitive.
Therefore, it is recommended that enterprises configure in the digital planetBy industry/area high-risk number model, and iterate regularly. For example, you can createThe "U.S. Financial High-Risk Model" specifically screens high-risk numbers that fit the model and forms a personalized blacklist.
Step 5: Combine outbound calls and social platform status to synchronize cleaning
Another major problem with complaint numbers is that their status is unstable and may have been unreachable, blocked, or frozen.
At this time, Digital Planet’sMulti-platform status detection moduleIt comes in handy. Users can obtain the following social attributes while detecting complaint risks:
lWhatsApp registration status/online status/activity level
lIs Telegram registered/recently active?
lIs Line/Zalo bound?
lDevice type (Android/apple)
With this information, companies canComplaint risk+Unreachable+No registration statusThe numbers are eliminated at one time to achieve precise cleaning and save costs.
Practical application: delivery strategy and list iteration
Cleaning is just the beginning, and a compliant delivery strategy is the key to implementation. The following are recommended steps:
1.Remove the complaint number completely
2.Create the cleaned"Green Number Pool"
3.Only place text messages, outbound calls or private domain contacts in the green pool
4.Daily docking with Digital Planet for update testing
5.Numbers with repeated complaints are automatically added to the blacklist and blocked by the system simultaneously.
In this way, even if a new number is added, it can be avoided through regular updates."Historical Risk Recurrence".
Written at the end: Complaint number identification is the first line of defense for compliance operations
In the context of increasingly stringent social and outbound call compliance,Identify complaint risk numbers in advanceNot optional, but a necessity for survival. The complaint number detection, status synchronization screening and delivery list management functions provided by Digital Planet are powerful tools for enterprises to avoid account bans and ensure delivery safety.
If you have any needs for high-risk number cleaning, detection strategy formulation, model configuration, etc., you can contact Digital Planet platform customer service at any time for support.
Compliance is the moat for long-term investment. Filter, start today.
digital planet is a world-leading number screening platform that combinesGlobal mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwide Batch numbers for 236 countries Screening and testing services , currently supports 40+ social and apps like:
The platform has several features includingOpen filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.
Platform providesSelf-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.
Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official business telegram: @xq966
(Warm reminder: When searching for the official customer service number on Telegram, be sure to look for the username. xq966 ), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contacting you is a planet official
数҈字҈星҈球҈͏
