What customer data is suitable for LINE number screening? Old numbers and duplicate data are most likely to cause problems

The longer LINE customer data is used, the more likely it is that numbers will be duplicated, account status changes, and contact information will become invalid. Especially when preparing to re-develop historical customers, member data or old customers who have not been in contact for a long time, it is not appropriate to continue using the previous number directly. Do a LINE number screening first, and you can reorganize the current data that still has a LINE account basis.

Historical customer numbers are most suitable for redoingLINE screening

Many customers may actually be using it when they leave their contact information for the first time.LINE, but half a year, a year or even more later, the situation may have changed.

For example, the number has been changed, the original account is no longer used, or the customer has become accustomed to communicating through other channels. If historical data has not been updated, it is easy for a large number of uncontacts to occur during remarketing.

Digital Planet can perform operations on existing customer numbers.LINE account related filtering reorganizes the current data based on LINE account. For data prepared for old customer activation, member maintenance, and event return visits, this step is more secure than directly using the customer list from a few years ago.

Too many duplicate numbers will affect subsequent customer follow-ups.

The same customer may leave their mobile phone number more than once.

The first time I participated in an event, I left my number. Later, I consulted on the official website. After completing the transaction, I entered the membership system. Finally, I saved it again in the customer service system. Over time, a number may appear multiple times.

Processing duplicate data before screening LINE numbers can avoid repeated detection of the same number and reduce the problem of contacting the same customer multiple times later.

But when removing duplicates, don’t just leave the mobile phone number. Delete all the customer’s previous inquiries, orders, and sources. A more appropriate way is:

Numbers are merged and business records continue to be retained.

After this screening is completed, you will know whether the mobile phone number currently hasWith a LINE account, you can also know what business relationships this customer has had in the past.

Old customers who have already activated LINE should also re-judge whether it is worth following up now.

detectedA LINE account does not mean that customers should immediately enter the marketing list.

For example, the sameLINE has been activated:

A customer recently re-enquired;

A customer has just entered the normal repurchase cycle;

A customer made a purchase two years ago and has had no interaction since;

A customer is dealing with an after-sales issue.

Although the account status is similar, the subsequent actions are obviously different.

The follow-up priority can be increased for those who have recently re-inquired, the repeat purchase customers can enter normal maintenance, the frequency of contact can be reduced for customers who have been silent for a long time, and the after-sales customers should solve the current problems first.

soLINE account screening solves account and channel issues, and customer operations still need to be combined with the real business status.

NoLINE account does not mean that this customer data should be deleted

Some historical customers themselves are real and valid, but they are not currently detected.LINE account status.

If the customer has previously contacted us by phone, email,If you have communicated through WhatsApp, Telegram and other channels, you should continue to retain these contact information.

digital planet doesThe purpose of LINE screening is not to judge all people who do not have a LINE account as invalid, but to help identify which customers are more suitable to continue communicating through LINE.

For example:

LINE has been activated + recent inquiry

can continue to passFollow up on LINE.

LINE has not detected activation + historical orders + normal email

Continue to use your original email channel.

LINE has been activated + no interaction for a long time

Retain customer relationships, but don’t require frequent marketing.

In this way, each piece of customer data has its own subsequent destination.

After old customers come back, the customer status will also be updated accordingly.

Another problem that is most likely to occur with historical customer data is that the tags have not changed for several years.

One was originally marked asPeople who are "silent customers" have suddenly re-inquired about prices recently. If the system still shows silence, it is easy to miss the new demand.

After the LINE number screening is completed, you can reorganize recent business actions.

Have customers had any recent inquiries?

Are there any new orders?

Whether to enter the repurchase cycle;

Have you responded again?

Which communication channel is currently being used primarily.

Once this information changes, the customer status must also be adjusted together. Account detection results and business status are updated at the same time, so that historical customer data can truly be reused.

Digital Planet is suitable for historyLINE data rearrangement

Customer numbers accumulated over a long period of time often have many countries, many sources, and a relatively long time span, and must be manually confirmed one by one.LINE account status is not realistic.

Digital Planet allows you to enter existing numbers in batchesThe LINE screening process is used to organize the basic status of the account, and then continue to group the customers based on their original country, order, inquiry and membership information.

Especially when preparing to re-activate the old customer database, you can first combine the duplicate numbers, historical numbers and currentProcess the LINE account situation and decide which ones will be followed up in the near future, which ones will continue to be maintained, and which ones will be temporarily lowered in priority. In this way, old customer data will not become a list of numbers that becomes increasingly difficult to use because it has been stored for a long time.

The value of LINE number screening is not just to check whether a number has LINE, but to allow historical customers to find a suitable communication portal again. Sorting out old numbers, duplicate data, and customers that have not been updated for a long time before reusing them will make subsequent customer maintenance smoother.

if inIf you still have questions about LINE number screening, batch data processing, or other social platform account detection processes, you can also directly consult Digital Planet’s official customer service. We can provide corresponding screening suggestions based on actual data and usage scenarios.

digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:

whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Byb Wait.

The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.

Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.

Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.

You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966

(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official