Zalo account real-name detection, whether the mobile phone number can determine the real-name status of the account

searchPeople who perform real-name verification on Zalo accounts usually want to confirm one thing: after obtaining a batch of Vietnamese mobile phone numbers, can they directly determine whether these Zalo accounts have completed real-name authentication.

Here we need to separate several states first. Is your mobile phone number activated?Zalo, whether the account can currently be used, whether it has been active recently, and the real-name or identity authentication within the platform are not the same type of information. When actually doing Zalo customer screening, the layer that is more commonly used and more suitable for batch processing is account opening and usage status.

Zalo account real name and account opening are not the same concept

A mobile phone number has been registeredZalo, it can only mean that this number has the corresponding account foundation.

Whether the account has completed real-name verification and to what extent the platform’s internal identity has been authenticated belongs to another layer of information.

So I saw that a certain Vietnamese mobile phone number has been activatedZalo, it cannot be directly understood as having a real name.

Similarly, just because the account has been active recently, has a normal avatar, or has been used for a long time does not mean that the true identity authentication status can be inferred based on this.

If you just want to confirm which customers haveIn the Zalo communication portal, the focus should be on account opening and current status, rather than mixing different concepts together.

Mobile phone number is more suitable for confirmationZalo account basics

For Vietnamese customer mobile phone numbers that have been obtained, the most practical step is usually to first confirm whether they haveZalo account.

For example, a piece of customer data contains both:

Recent advertising leads;

Historical customer number;

Website inquiry mobile phone number;

Data stored long-term by customer service.

If subsequent preparations passAs Zalo continues to operate, it can first sort out the numbers with account base.

This is more direct than pursuing many complex states from the beginning, because the first step is to solve whether the customer hasThe entrance to Zalo.

DoZalo filtering is more practical to check the account base and active status

Digital Planet SupportZalo number-related filtering can batch confirm the account opening status of existing Vietnamese mobile phone numbers, and continue to perform activity-related filtering based on actual business needs.

After the number reaches tens of thousands or hundreds of thousands, this type of batch processing is more suitable for actual use than manual confirmation one by one.

If it is just the first time to organize customer data, you can first check which numbers have been activatedZalo.

If it is historical data from a few months ago and you are planning to redo marketing, you can further look at the current account usage and prioritize the data that is still active in the near future.

Such a Vietnamese number library, which was originally relatively complex, can first be compiled according to theZalo account status has been clarified.

Account availability and real-name status should also be understood separately.

Zalo account availability is more suitable to check whether the account can continue to enter the corresponding channel and whether it still has the normal account foundation.

The real-name status involves platform internal identity authentication.

The two solve different problems.

In actual customer development, if the purpose is to determine whether this number can continue to pass nowWhen operating Zalo, account opening and current usage status are often more important.

Because for subsequent marketing, customer service follow-up, and old customer maintenance, you first need to confirm that the account entrance is still there.

In contrast, simply knowing whether a user has a real name cannot directly determine whether he is a current customer worthy of priority follow-up.

Even if there is an avatar and information, it cannot be directly used as a basis for the real name.

Many people will judge the authenticity by the appearance of the account.

For example, if the account has an avatar, a nickname, and relatively complete information, I think the account should be real-name.

This judgment is not safe.

Complete information can only mean that the user has filled in or displayed some content in the account, but it does not mean that some kind of identity authentication has been completed within the platform.

Therefore, when filtering batch data, it is best not to mix avatars, nicknames, or recent active statuses into one real-name tag.

The account status will be used according to the account status, and existing customer identity information will continue to be obtained from your own registration, form or business system.

If you already have customer identity information, you canZalo account status combination

If the business itself has legally obtained the customer's name, region, age group, identity information or other registration information, these contents can continue andUsed together with Zalo account status.

For example, the customer has actively submitted basic information when registering on the website, and then confirms through Digital Planet that the mobile phone number hasBased on Zalo account, this data contains both customer information and channel information.

This will make it clearer during subsequent operations.

Who the customer is comes from your own business information;

Does the customer haveZalo, from account filtering;

Whether the customer has recently used the status, you can continue to combine it with active detection.

After these layers of information are separated, the data will be easier to maintain in the long term.

If the historical Vietnamese number is reused, the account status should be updated.

After Vietnamese customer data is stored for several months or even longer, the most important thing to reconfirm is usually not the real name, but whether the account is still used normally.

Passed beforeZalo's number may now have been low in activity for a long time.

Numbers whose activated status was not detected before may have been registered later.

Therefore, before preparing to restart marketing with historical numbers, you can do it again first.Zalo account check.

Digital Planet can reorganize the current activation and activity related status, so that old data can be reclassified according to current usage, instead of continuing to use the results from long ago.

After detection, the marketing sequence can be arranged according to the current status

After the accounts are screened, what really affects customer operations is how they are used.

Still active recentlyZalo users can have priority access to current products, new products, events or service updates.

Ordinary historical customers can maintain normal frequency and do not need to be placed at the top of every promotion.

For long-term low-activity data, you can lower the current priority and recheck it after a period of time, or wait until there is really important new content before using it.

If you also have product interests, historical transactions or advertising sources in your business records, this information can continue to determine the specific content to post.

Digital Planet is responsible for sorting out the account status, and the subsequent actual marketing is arranged based on its own customer information.

The most confusing aspect of Zalo’s real-name detection is that it regards account status as identity status.

Is your mobile phone number activated?Zalo, whether the account has been active recently, and the platform’s internal real-name authentication belong to different dimensions.

If the actual goal is to develop Vietnamese customers, a more practical approach is to first confirm through Digital PlanetZalo activation status, and then continue to check the current activity as needed. The account status will be updated in time when historical data is re-enabled.

This can solve the problem of account entry and current usage, and also more directly serve subsequent customer screening and marketing.

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