How long was the last time a Telegram user was online to be considered active? High online frequency customer screening criteria disclosed for the first time
existToday, Telegram has become an important tool for cross-border private domain operations. More and more companies are discovering:The frequency of account online determines the conversion probability. Whether every marketing message, robot message, or promotional notice you send out can generate a response, the key is not whether the content is good or not, but——Whether the other party has been online recently, whether he is an active user, and whether he is someone worth communicating with.
However, many companies do not have clear standards to define"Active users" even mistakenly regard "registered users" as "valid customers", which eventually leads to frequent problems such as ineffective reach, waste of customer service, failed mass messaging, and risk control warnings.
This article will disclose the screening criteria for highly active users for the first time, combined with Digital Planet Platform batch testing capabilities, providing you with a complete set of"Online time + activity frequency" evaluation model for Telegram's overseas operation scenarios.
Why"Last online time" is more important than "whether to add friends or not"?
Join a group ≠ active
register ≠ online
Stock ≠ convertible
Many companies have tens of thousands ofTelegram account data, but no online detection, blindly sent in groups, the results are as follows:
lThe delivery rate is extremely low, and a large number of messages are not viewed by anyone.
lThe Bot process is interrupted at the beginning, and the automation efficiency is extremely poor
lCustomer service kept saying hello, but no one responded.
lThe account interacted with Silent Account for a long time and wasTelegram determines that it is abnormal and triggers the account ban mechanism.
The essential problem is:you are trying to communicate with aCommunicate with an account that has not been online recently, rather than with a person who is currently using Telegram.
What are the criteria for judging highly active users?
Through large-scale testing on the Digital Planet platform and customer practical cases, we can"Highly active Telegram users" are defined as having the following three core characteristics:
1. Online at least once in the last 7 days
Regardless of whether it is active login, passive opening, or click after receiving a message, it is regarded as"active signal".
2. Maintain a record of periodic online launches for two consecutive weeks
Users do not come online only occasionally, but sometimesTelegram usage habits belong to "normal users".
3. Have experienced Bot response/active click behavior/message interaction
Being active is not only logging in, but also participating. The possibility of conversion for this type of customers is much higher than that of silent users.
This standard can effectively divide"High activity pool" to concentrate resources on mass mailing, promotion, and customer service follow-up.
How to identify digital planet in batches"Online active users"?
as support for globalA professional platform for detecting social platforms in 244 countries,digital planetforTelegram account detection provides the following capabilities:
lOne-click import and detection of mobile phone numbers
lIs the account registered?Telegram recognition
lAutomatic recognition of last online time: recent/Within 7 days/Within 30 days/Not online for more than 30 days
lActivity frequency scoring model: combine multiple detection results for periodic behavior assessment
lAutomatic marking: high activity/Medium active/silent account classification is clear and can be exported
These capabilities can quickly generate a"Highly convertible user pool" greatly improves subsequent mass mailing efficiency and conversion success rate.
Scenario application: when must it be used?"Online time filter"?
The following nodes have the most significant effect when using online detection:
lBefore automatic mass sending: EliminateAccounts that have not been online for 30 days to avoid triggering risk control
lBefore customer pool reconstruction:Build"Online active pool within 7 days" for sales follow-up
lBefore the robot system goes online: only allowedOnline users enter the process within 7 days to improve the completion rate
lPrivate domain silent users before cleaning: Determine whether it has not been online for a long time."Fake active account"
lWhen integrating multiple platforms: Filter outTelegram is still an active cross-platform user, improving the efficiency of multi-channel linkage
Customer real case feedback: After cleaning the online status, conversions improved2.7 times
A cross-border maternal and child brand in a Southeast Asian market collected nearly15,000 Telegram user data, after importing into Digital Planet:
lRemove unregistered users2,200 items
lrecent4,500 accounts that have not been online for 30 days will be removed.
lOnly keepUsers who are "online in the last 7 days + have interacted with" are contacted with messages
result:
lThe message delivery rate is given by48% increased to 87%
lBot completion rate increased from 36% to 64%
lCustomer service manual dialogue efficiency improved nearly3 times
lCustomer first response time ranges from average3 days shortened to 4 hours
Conclusion: Not screening online status is equivalent to saying hello blindly
DoTelegram marketing, you don’t have to be complicated, but you can’t be imprecise.
It’s not that you can close deals if you have more users, but you need to filter out those firstFocus resources on reaching users who are “nearly online, frequently used, and able to respond”.
Digital Planet Platform now supportsTelegram account last online time identification, usage frequency assessment and highly active user filtering and exporting support API access and batch detection. Free trial is now open. Welcome to contact customer service to open the detection channel, so that every private communication can truly fall on the "people".
digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:
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The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.
Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.
Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966
(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official
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