Is it difficult to convert WhatsApp foreign trade customers? You may have overlooked these account status filtering
Many foreign trade companies are doingWhen WhatsApp is marketing overseas, it goes through this process: spending a lot of money to collect mobile phone numbers, quickly establishing groups, and launching promotional activities. As a result, the group messages are sent out, but no one responds and there are very few transactions. Does the problem really lie in the delivery skills, price or customer service ability? In fact, in most cases, the essence of the problem is:The message you sent was never delivered.In the hands of customers who “can see and want to respond”.
WhatsApp's overseas customer screening cannot only rely on the correct format of the mobile phone number, but also needs to determine whether the account is registered, active, and has real communication value.Digital Planet PlatformProvides a set of account detection logic specially designed for overseas marketing to help companies carry outBefore converting WhatsApp foreign trade, first find out the customer groups that can really be converted.
1. Account status is the prerequisite for conversion
Enterprises in foreign tradeIn WhatsApp operations, common customer sources include:
lMobile phone number in inquiry lead form
lCollected by advertisingWhatsApp contact details
lNumbers added through exhibitions or social channels
lThird-party list collection resources
Although these mobile phone numbers come from different sources, they have a common problem:You don't know if these numbers are registeredWhatsApp, whether it is active, whether it can be communicated, and whether it is worth reaching.
This results in companies being extremely inefficient in processes such as mass sending, automatic messages, and customer service follow-up. Risk control may even be triggered frequently, resulting in account bans, restrictions, complaints, and other issues.
2. How to filter digital planetCustomers “worth converting”?
The Digital Planet platform has designed a set of detection logic covering account status identification, activity judgment, and risk filtering for foreign trade customer screening scenarios:
1. Registration status detection
The system supports importing mobile phone numbers with one click and automatically determines whether the number has been registered.WhatsApp, unregistered users can be automatically removed to avoid sending invalid messages.
2. Activity detection (last 7 days/last 30 days)
Whether it is online, whether it is interactive, whether it is used in the near future, is to evaluate the customerAs a key indicator of "communicability", the platform can mark the level of active users to facilitate subsequent refined communication.
3. Risk number filtering mechanism
Identify types of customers who frequently change devices, have account ban histories, frequently complain, and have virtual numbers to avoid the business owner account being restricted due to being sent to such numbers.
4. Extraction of high-intent labeled customers
Combined with customer sources, behavior records, and historical tag data, markLabels such as "key customers", "highly responsive customers" and "silent customers" can be exported for targeted follow-up.
three,WhatsApp foreign trade customer screening standard process (practical model)
The Digital Planet platform supports the entire process of foreign trade customer data cleaning and screening. The standard process is as follows:
Step 1: Import the mobile phone number list
Import customer data sources (such as forms, independent station registration, and inquiry backend) into the detection system in a unified format.
Step 2: Perform registration status and activity detection
The system will automatically recognize the number as:
lRegistered+ active
lRegistered+ inactive
lNot registered
lHigh risk account
Step 3: Filter out"Communicable" customers
reserve"Registered + active + low-risk" accounts are the first batch of key communication targets.
Step 4: Import in batches toSCRM or WhatsApp aggregation tool
Combine content marketing, automated message delivery, and one-on-one customer service follow-up to implement customer conversion paths.
Step 5: Regularly re-screen and update labels
EveryCustomer status is re-checked every 7-10 days, customer pools are managed with tags, and conversion priorities are dynamically updated.
4. Actual implementation effects: real feedback from foreign trade companies
In the past three months, a cross-border company mainly engaged in the export of lighting fixtures has used Digital Planet to40,000 customer numbers were screened and the results are as follows:
lFilter out unregistered numbers about8,400 items
lIdentify silent accounts7,200 items
lFinally filtered out18,300 “communicable accounts”
lAfter the first round of proactive sending, the effective reply rate reached21.4%, 3 times higher than in the past
lCustomers actively add backWhatsApp ratio increased by 62%
lThe main account’s group messaging risk control issues have significantly decreased, and there are zero account bans.
5. Common applications in foreign trade industry scenarios
digital planet foreign tradeThe core values in WhatsApp operations are reflected in the following scenarios:
lBusiness card customer detection and grouping after international exhibitions such as the Canton Fair
lRegistration screening after Google Ads form collection
lForeign trade teamCustomer mobile phone numbers in CRM are re-cleaned and optimized
lCustomer pool update before launching big promotions or new product launches
lData pre-screening before the automated marketing system goes online
6. The more accurate the screening, the easier the conversation will be and the faster the transfer will be.
WhatsApp foreign trade operations are no longer a stage of simply “adding friends and closing the deal”. You must determine in advance whether customers can see the message, click on it, and respond. This judgment cannot be based on feeling or manual work, but on a set of quantifiable and automated customer status detection mechanisms.
Digital Planet Platform supports globalWhatsApp account status detection in 244 countries supports batch upload, one-click filtering, label export, and system docking. It is now open for free trial. Welcome to contact customer service to obtain an access plan to transform your foreign trade customer pool from an unordered list into a high-quality communicable customer asset.
digital planet is a world-leading number screening platform that combines Global mobile phone number segment selection, number generation, deduplication, comparison and other functions . It supports customers worldwideBatch numbers for 236 countriesScreening and testing services , currently supports40+ social and apps like:
whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Byb Wait.
The platform has several features including Open filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, precise filtering, duration filtering, power-on filtering, empty number filtering, mobile phone device filtering wait.
Platform provides Self-screening mode, generation screening mode, fine screening mode and customized mode , to meet the needs of different users.
Its advantage lies in integrating major social networking and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
You can find it on the official channelt.me/xingqiupro Get more information and verify the identity of business personnel through the official website. official businesstelegram:@xq966
(Kind tips:existWhen searching for Telegram’s official customer service number, be sure to look for the usernamexq966), you can also verify it through the official website personnel: https://www.xingqiu.pro/check.html , confirm whether the business contact you is a planet official
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